The Founding Team
This page exists so you know who you are working with and how we hold responsibility.
More Than Stories Collective is led by three founders who work directly with every clinic we support.
We stay closely involved because this work requires care, context, and accountability. Clinics are not passed between people or departments. The same team holds your work from start to finish.
Caryn Chow
She / her“I’m interested in the kind of structure that creates steadiness, not urgency, so people can do their work without burning out.”
Caryn focuses on systems design, operations, and long-term sustainability. She is attentive to the invisible labour that often falls on clinic leaders and care teams, and works to reduce strain through clearer structures and rhythms.
Her approach centres steadiness over urgency, helping clinics move in ways that feel manageable, humane, and durable.
Shia Lam
“Design is a form of care. I create visual systems that support understanding, accessibility, and trust.”
Shia leads visual and design work with a focus on clarity, accessibility, and trust. She approaches design as a form of communication and care, paying close attention to how layout, language, and imagery shape safety and understanding.
Her work supports clinics in being visible without overstatement, and recognisable without flattening who they are.
She / her
They / themTy Donovan
“I work at the intersection of care, responsibility, and systems, focusing on how structure can reduce harm and support long-term care.”
Ty’s work centres on strategy, communication, and long-term thinking in spaces where care and commerce intersect.
They studied social work at Columbia University and spent years close to clinical and community-based care. Over time, Ty recognised that many of the challenges facing social workers and therapists were not individual, but structural.
More Than Stories Collective reflects that shift. A move toward supporting care workers not only through direct service, but through the systems that surround and sustain their work.
Ty believes that ethical care requires ethical infrastructure, and that supporting clinics financially and operationally is part of supporting liberation within the realities of capitalism.
How We Work Together
We work as a collaborative, non-hierarchical team.
While each of us brings a different focus, we make decisions together and stay in close communication throughout the work. Clinics are not passed between people or departments. We hold context collectively so nothing gets lost or fragmented.
This allows us to respond thoughtfully, maintain continuity, and stay accountable to the full picture of your work.
We work together because this work requires multiple ways of seeing, questioning, and holding complexity. None of us does this work alone, and neither should the clinics we support.
Our Boundaries
and Commitments
We believe good care work requires limits.
We take on a small number of partnerships at a time and are transparent about capacity. We do not promise speed at the expense of care, or visibility at the expense of safety.
We are open about what we can support and what we cannot. When something falls outside our scope, we say so clearly and respectfully.
Boundaries are part of how we protect care, for ourselves and for the clinics we support.
How This Fits Within Our Broader Work
More Than Stories Collective operates alongside Karya Studio, a consultancy led by the same team, with separate positioning and scope.
This structure allows us to support mental health organisations without collapsing care work into commercial frameworks.